Shipping Policy
We ship nationwide (or globally, if applicable) with reliable carriers to ensure your order reaches you safely and promptly.
1. Processing Time
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Orders are typically processed within [1–3 business days]
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Customized and pre-ordered items will take longer to process but will still be processed in timely manner
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Orders placed on weekends or holidays will be processed the next business day
2. Shipping Rates and Delivery Times
Shipping costs and delivery estimates are calculated at checkout based on your location and shipping method chosen. Typical delivery windows:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if applicable) so you can monitor its progress.
4. Delays or Issues
While we strive to meet estimated delivery times, occasional delays may occur due to:
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Weather conditions
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Carrier delays
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High-volume periods
We are not responsible for delays outside of our control, but we’ll do our best to keep you informed.
5. Incorrect or Damaged Items
If your order arrives damaged or incorrect:
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Contact us within [3–5 business days] of delivery
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Provide your order number and photos of the issue
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We will work quickly to resolve the problem (replacement or refund)
6. International Shipping (If Applicable)
Please note that international shipments may be subject to customs duties and taxes, which are the buyer’s responsibility.
7. Contact Us
Questions about shipping, contact us via email or phone.